Recovery Operative, Sam

An Interview with Recovery Operative, Sam


Join us as we sit down with Sam G, recovery driver here at Egertons, as we find out all there is to know about life behind the wheel. 

As one of the UK’s leading vehicle rescue and recovery operators, with services stretching from breakdown recovery to specialist assistance, our Egertons team are always readily prepared for the road. And whilst we’re exceptionally proud of our 300-strong fleet, vast range of equipment and the latest technology our vehicles are equipped with, we will never forget our number 1 most important asset: our drivers.

It means so much to us have a great team of professional, responsible drivers at the core of our business. They are our brand, our representatives and they’re our family too.

So let’s take some time to really get to know them. Join us as we sit down with one of our top recovery operatives, Sam G, as we find out what life is really like behind the wheel.

Hi Sam, could you start off by letting us know how long you’ve been a driver with Egertons?

“I have been with the company for 8 years now.”

What was life like before you joined us? Is your background also in driving, or being out on the roads?

“I have always had an interest in the industry, when I left school I started working in a garage in order to learn more about repairing vehicles. This is where I gained most of my experience. I then decided to go into recovery and haven’t looked back!”

Was there something in particular that made you want to become a recovery driver?

“I like repairing vehicles and helping people. This industry allows you to do both!”

What was your training like when you officially become a driver?

“I found the training useful, particularly from a health and safety perspective as some aspects can be dangerous e.g recovering vehicles from a motorway. Although, you can have as much training as you like but you never really learn until you are actually out doing the job.”

What’s a typical day like for you?

“There is no typical day! Every day is different which is what I love about the job!”

The hours can be long and you’re often out alone or in small groups, does it get lonely?

“Not at all, I think it depends on what sort of person you are, it’s important to like your own company when you are in a profession like this. Luckily I do! “

And with that said, what do you love most about your job?

“The variety, I love that every day is something new. You literally never stop learning new things, even when you have been in the industry for a long time.”

Now the juicy one, why us? What made Egertons stand out for you as an employer?

“Egertons is a brilliant place to work, they are fair, flexible and appreciate their staff.”

Super, thanks, Sam. What’s it like for you helping our customers out on the road?

“Helping people is something I love, it is however dependant on the situation. If someone has just been involved in an RTC they may be in shock or even angry sometimes. It’s important to bare that in mind.”

What has been a stand-out moment for you when helping your customers? A time when you thought “we’ve done a really great job here”?

“A job I recently attended was a distressed mother who had locked her keys in the vehicle with her baby inside, I remained calm, managed to unlock the vehicle and the mother was able to get to her baby to check on her. Seeing how grateful the mother was to have her baby back safe and sound was very rewarding.”

And finally, what would be your top tips for other people who drive for a living?

“Preparation! If you take medication, put some extra supplies in the vehicle as you never know if you will be late back! Bring lunch with you if possible to avoid constantly living on convenience food. Most importantly, If you feel tired, take a break!”

To find out more about Egertons, contact our team today.